Bertus is in a digital transformation process, replacing old legacy systems by new solutions. Focus was to try to use standard ERP for the internal processes, but Bertus required specialized solutions where standard ERP could not deliver. With unique needs in music distribution, at least twenty percent of standard ERP failed to fit requirements. OutSystems, combined with Dynamics 365, delivered the flexibility needed. Custom applications replaced gaps with tailored solutions, ensuring effective management and seamless operations for order, customer and supplier processes.

With OutsystemBTrack for order management for the customer and BNote for product and supplier management is developed, ensuring better operational control. This approach highlighted the importance of tailored systems over one-size ERP. OutSystems empowered Bertus with scalability, reliability, and streamlined processes, reflecting the power of custom low-code development combined with enterprise systems.

The integration of Dynamics 365, OutSystems, and supporting applications established a powerful digital ecosystem. With Power BI and Azure Integration Services, Bertus is achieving unified reporting, smarter workflows, and agility. These results reinforced technology as a driver of transformation, enabling Bertus to operate efficiently in music distribution with measurable growth and resilience.